Playbooks by Twig is a free AI tool designed for customer support leaders and individual contributors. It offers a curated collection of resources, including white papers, vendor uation matrices, support community Slack threads, and ROI & analytics insights for AI-based solutions. With Playbooks, you can access in-depth analysis, research findings, and best practices on AI in customer support. The structured frameworks for uating AI vendors and solutions can help organizations make informed decisions. And with engagement and collaboration with a community of customer support professionals, you can stay up-to-date with the latest trends and research in AI for customer support. Whether you are seeking AI resources and insights to enhance your support operations, looking for guidance as an individual contributor, or uating AI vendors and solutions for your customer support needs, Playbooks by Twig offers a wealth of information and guidance to support you in your role.